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New Features in CapaInstaller 6.1 - 2021 - APNs Update

 Device Management

 New mobile device features...

Updated APNs provider API deadline

Updated APNs provider

The HTTP/2-based Apple Push Notification service (APNs) provider API lets you take advantage of great features, such as authentication with a JSON Web Token, improved error messaging, and per-notification feedback. If you send push notifications with the legacy binary protocol, we strongly recommend upgrading to the APNs provider API.

To give you additional time to prepare, the deadline to upgrade to the APNs provider API has been extended to March 31, 2021. APNs will no longer support the legacy binary protocol after this date.

See Apple Push Notification Certificate

 Known Issues

  • In some cases, the CapaInstaller Installation Wizard fails when it updates the database - please contact support if you see this problem.
  • In some cases, the MDM service fails to start after update. Checking cimdm.log shows an error: " MDM Service failed to obtain a correct CapaOne configuration from the backend service"
    • To fix this, go to System Administration → Software Accounts → CapaOne
    • Right click on CapaOne and select Properties
    • Copy the token,  then delete the token and click OK
    • Right click again on CapaOne, then select Properties and paste the token. Click OK.
    • Check that MDM service starts


  • Discontinued support for Windows Server 2008 
  • Discontinued support for Windows XP
  • In the next version of CapaInstaller the agent will use the .net 4.6 framework - which is the default framework version in Windows 10 - if you have older operating systems in your environment - please verify that you have at least version 4.6 of the .net framework installed on all the computers.

 More Information

  • This release is primarily for customers using Apple devices with CapaInstaller - if you don't have apple devices you don't, need to update - the next version of CapaInstaller will be available end of April
  •  Apple Push Notification Certificate

 Downloading and Upgrading to CapaInstaller 6.1


Get Access to support from the portal

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