Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
Info

In order to communicate with Apple devices, CapaInstaller relies on the Apple Push Notification service (APNs). The APNs requires that each service identifies itself by using a certificate issued by Apple, ensuring that only authorized services can contact Apple devices.

Before an APNs certificate can be issued using the Apple Push Certificate Portal, a certificate request must be generated and signed by an authorized MDM vendor, in this case, CapaSystems A/S. 

To upload the certificate request to Apple, an Apple ID is required. It is strongly recommended that a unique Apple ID is created for this purpose, DO NOT use your personal Apple ID for this.

StepAction
1

In the "System Administration"  menu "Actions", you will find the "Apple Push Certificate request.."

2

Wizard starts, press the "Next" button to proceed

3

If the "Verify OpenSSL" isn't status Passed go to Install OpenSSL

If the "Verify access to Capainstaller certificate request signing service" isn't status passed you must:

First, try to open a browser on the machine from which you run this wizard. Open the following URL: http://certservice.capainstaller.com:7000/status

Ensure that port 7000 is opened from the CapaInstaller server out to the internet. The certificate request signing service is placed on a Capainstaller server at port 7000.

4

Select an output folder. Press the "Start" button, and click "Next" when the certificate request is finished

5Now you have created the certificate request which has been signed by CapaSystems and stored in the previously selected output folder
6

Press the "Open Apple Push Certificates Portal"

7

Login with your Apple Push Certificates Portal account

8

Press the "Renew" tab

9

If this disclaimer appears then just accept it


10

Press "Choose File" and select the file named: plist_encoded, it is stored in the output directory, and click "upload"

11

Now you should get the real certificate as shown in the picture.

First, you should open your calendar and insert an alert that will expire a month before the certificate's expiring date. This will help you recall when to get a new certificate.

12738px

You should now press the "Create Certificate File" button in the CapaInstaller certificate Wizard in order to continue certificate issuing process.

13

In the "Apple certificate File" select the certificate downloaded from the Apple push Cert page. (Named: MDM_something.pem)

When that is done, press the start tab and then click next

14

Now you have the Apple Push Certificate in your output folder (File extension is pfx)

15

Now you need to open MMC

16In MMC, click on → file → Add/remove snap-in...
17

Click on Certificates, and click Add.

18

Click on "Computer account" and click next.

19

Now click "Local computer: (the computer this console is running on)" and click finish

20

Click "OK"

21

Now expand Certificates, Right-click "personal" and under "All Tasks" click "Import"

22

Click next

23

Browse your certificate now, and click next

24

Click next

25

Click Next

26

Click finish

27

Now under "certificates", you can see your renewed Apple Push Certificate

28

Now go back to the CI Console → Click on System Administration → Right-click your MDM Service → Click on Service Settings

29

Under Service settings, click the configuration tab, scroll down to "Apple Push Certificates", click on the "..."

30

Click on the "..." 

31

select the renewed certificate, and click ok

32

now open the certificate stor store by opening run and typing "Certlm.msc" and then press Enter  

33

Right-click the appel Apple push certificate and click on "open" then go to the "Details" tap and find the tumbprint "Thumbprint" menu and copy the texst text in the menu  

34

Paste the copied text under "thumbprint" in the capa Capa console and click "ok"

35

Now click ok 

36

Now restart your MDM Service, and you have renewed your Apple Push Certificate

37You made it well done!
Note

For each certificate, there is an "Expiration Date", e.g. Apple requires the Apple Push Certificate to be renewed every 365 days. 

Best practice dictates to initiate the renewal request process in due time before they expire.

Without a valid certificate, the CapaInstaller MDM service will fail!

...